jili taka Privacy Policy
Your personal information is very important to us. This document explains how jili taka collects your information, the purposes for which it is used, and how securely it is stored.
This Privacy Policy ("Policy") applies to the jili taka platform and all its services. By using our services, you agree to the full terms of this Policy. This Policy should be read together with our Terms and Conditions, as both documents together form the complete legal framework governing your use of the services.
1. Definitions and Scope
In this Policy, "personal information" means any information that can be used to identify you directly or indirectly — such as your name, mobile number, email address, date of birth, and payment details.
"Processing" refers to any operation including collection, storage, review, transfer, disclosure, or deletion of information. jili taka acts as the "controller" of personal information under this Policy and bears overall responsibility for ensuring its protection.
This Policy applies to all users residing in Bangladesh and is equally effective across our website, mobile application, and all associated digital services.
2. What Information Is Collected
2.1 Registration and Identity Information
When creating an account, jili taka collects the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or passport details (where applicable)
- Payment account details (bKash, Nagad, Rocket, Upay)
2.2 Automatically Collected Information
When you use our platform, certain information is recorded automatically:
- Device information: model, operating system, and browser type
- IP address and connection duration
- Cookie and session data (detailed below)
- Navigation patterns on the platform and features used
2.3 Transaction Information
During deposit, withdrawal, and betting activities, information about transaction amounts, dates, methods, and outcomes is stored. This information is essential for financial verification and security.
3. Purpose of Using Information
jili taka uses your personal information only for specific and lawful purposes. These purposes are:
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Preventing fraud and ensuring account security
- Managing bonuses and promotional offers
- Providing customer support and resolving issues
- Fulfilling legal obligations
- Improving service quality
jili taka does not sell your personal information to third parties for marketing purposes.
4. Sharing and Disclosure of Information
Your information may be shared with third parties on a limited basis in the following circumstances:
4.1 Service Providers
Only relevant information is shared with trusted third parties engaged for payment processing, identity verification, and technical infrastructure management. These parties are contractually bound to meet our privacy standards.
4.2 Legal Requirements
Information may be disclosed to comply with legal obligations as directed by a court or competent authority. Such disclosure is limited to only what is necessary.
4.3 Fraud Prevention
If suspicious activity is detected on an account, relevant information may be shared with fraud prevention agencies. This is done in the interest of the financial security of all users.
5. Data Storage and Security
Your information is transmitted via SSL encryption and stored on secure servers. jili taka maintains both technical and organisational security measures.
5.1 Technical Security Measures
- 256-bit SSL/TLS encryption
- Two-Factor Authentication
- Regular security audits and vulnerability assessments
- Automated detection of unusual account access
5.2 Retention Period
All information is retained while the account is active. After account closure, transaction records are kept for a specified period as required by law. Once that period has passed, the information is securely deleted.
6. Cookie Policy
jili taka uses various types of cookies to operate the platform and improve the user experience.
6.1 Essential Cookies
These cookies are necessary to maintain login sessions and keep security features active. The platform cannot function properly without them, so they cannot be disabled.
6.2 Analytics Cookies
These cookies help us understand which parts of the platform users visit most and support service improvement. They can be disabled from your browser settings, though doing so may limit some features of the service.
6.3 Managing Cookies
You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent access to your account.
7. Your Rights
jili taka respects every user's rights regarding their information. You have the following rights:
- Right of Access: The right to know what information we hold about you
- Right to Rectification: The right to request correction of inaccurate or incomplete information
- Right to Erasure: The right to request deletion of your information in certain circumstances
- Right to Object to Processing: The right to object to processing carried out for reasons other than legitimate interest
- Right to Portability: The right to receive your information in a structured format where technically feasible
To exercise these rights, contact us via live chat or email. Deletion of certain information may temporarily not be possible where required by legal obligations or fraud investigations.
8. Responsible Gaming and Data Protection
jili taka believes that protecting personal information and responsible gaming go hand in hand. As part of our Responsible Gaming policy, we analyse data on users' betting behaviour — solely to identify at-risk activity and provide preventive support, not for any commercial purpose.
If a user's playing pattern shows signs of a problem, we may reach out directly and offer the option to set voluntary limits. Information used for this purpose is not used for anything else.
For answers to common questions, detailed information is available in our FAQ section.
9. Protection of Minors' Information
jili taka provides services only to individuals aged 21 or older. We do not knowingly collect or process the information of any minor.
Age verification is mandatory at the time of registration. If we become aware that an account has been created by a minor, that account is closed immediately and all associated information is deleted.
10. Third-Party Links
The jili taka platform may occasionally reference third-party services, such as payment service provider portals. These external services have their own privacy policies, for which jili taka is not responsible.
We recommend that you read the privacy policy of any third-party service before using it.
11. Changes to the Policy
jili taka reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via the mobile number or email provided at registration.
Updated policies take effect from the date of publication. Continued use of the platform after an update will be taken as acceptance of the new policy. You should therefore review this page periodically.
12. Contact
If you have any questions about this Privacy Policy or wish to make any request regarding your information, contact us through the following: